Jennifer D Fry

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Verified Reviewer

Never received my order and false described products

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I never received one of my orders that was over 640$ . They charged me for it but never sent it and kept my money. They are THEIVES AND LIE ABOUT THEIR PRODUCTS!
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Loss:
$1400

Preferred solution: Full refund

Jennifer D Fry

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Verified Buyer
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Verified Reviewer

Fraud claims and want to return

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Wigsdo - Fraud claims and want to return
Original review Oct 01, 2023

The company wigsdo claims in their description of their wigs that they are made from REAL human hair but this is false. They are not real hair!

I ordered 3 wigs and they all claim to be real hair but none of them are. This is fraud. I've been In contact for almost 3 weeks none to someone supposedly from their company via email because their is no customer service number to call and actually talk to someone. The number i got from pissed customer for them does not work.

After 3 week via email nothing had been resolved. I told them this is fraud and I want my money back and have taken pictures and done everything they asked but they are saying my satisfaction is their priority but then why won't you give me address to send back and refund my money because I don't want your crap synthetic hair wigs that I spent alot of money on..on top of it when I was ordering it said my 1st order didn't go thru so I ordered again. Come to find my 1st order did go thru so I tried to cancel within minutes of realizing so but they said via email again because no customer service contact number and on their website it's says cancel within 24 hrs free full refund but this is false. I tried and they wouldn't let me.

On top of that I got charged the 690$ for the 2nd ordered and never received it. So I'm supposed to have 6 crap *** wigs that look nothing like the picture and are falsely claimed to be real hair .I am so pissed.

That's almost 1400$ is wigs when I don't have the money to buy them in the 1st place. DO NOT BUY FROM THIS COMPANY!!!

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Loss:
$1400
Cons:
  • Fraud claims of products never got my order

Preferred solution: Full refund

User's recommendation: Do NOT BUY FROM THIS COMPANY ! They are NOT REAL HAIR AND LOOK NOTHING LIKE THE PICTURE AND U CANT RETURN! EVERYTHING IS FRAUD FROM THIS COMPANY !!

Resolved
Carol S Mdr

Resolved: Return refund

Wigsdo - Return refund
Updated by user Oct 02, 2023

Company fixed the issue and I have been provided with apology. Was not totally happy and could have mailed back to China at my expense but was afraid would still not get full refund as promised so took the partial.

Don’t use them!

Not happy with product and lousy customer service if you can call it that. A scam is more like it.

Original review Sep 16, 2023
Wig was too thick and hot. Wanted thinner and lighter. Rep said could return when ordered if didnt like. But they would only refund me $20 originally (paid over $70 plus $20 shipping) and only $30 after filing complaints. I could have mailed it back to China, maybe about $15 slow route, and gotten full refund minus shipping, but did t trust they would refund after returning. Just took the $30 and a loss. Would never use them again! Will buy local or more reputable US company like wigs.com.
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Loss:
$54
Cons:
  • Everything you

Preferred solution: Full refund

User's recommendation: Don’t use

Jennifer D Fry

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Verified Reviewer

Fraud Claims! Impossible to return!

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They dont even deserve 1's for ratings! These wigs claim to be real hair but they ARE NOT!

I BOUGHT 3 AND SPENT ALMOST $700 AND THE FIRST TIME I ORDERED IT Said it didn't go thru so I ordered again. All of a sudden after I ordered again they sent me an email saying my 1st ordered went thru. So I got sent 6 wigs. I tried to cancel the 2nd ordered within minutes and they won't let me.

When the wigs came I could tell instantly they were not real hair. I contacted customer service thru email and took pictures and did everything they asked and they still wouldn't give me address to send back. Tried calling customer service number above but that is fraudulent as well . Do 1400$ worth of unreal hair.

This company is a fraud. Hair looks nothing like picture.

Do not waste your money!! It's a fricken joke and I'm pissed!

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Loss:
$1300
Cons:
  • False claims to being real hair and impossible to get a refund

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THIS COMPANY

Lief Bkl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Commerce, Georgia

WIGSDO-Fraudulent company--Steals from customers and do not follow policy.

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WIGSDO-Fraudulent company--Steals from customers and do not follow policy.
This is a FRAUDULENT company! I ordered a human hair remy wig and they sent me a synthetic wig in which I payed over 100 dollars for! I do not wear synthetic wigs and I know the difference. And, the wig was poorly constructed! I followed their policy to get a refund and they refuse to give me my money back! This is stealing from customers. Please do not trust this company as they are liars and the wigs are fake! I do not want anyone else to lose their money as I have.
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User's recommendation: DO NOT purchase from this company! They are very dishonest and fraudulent.

Anonymous
map-marker Parker City, Indiana

Retuning wig it does not come close to the wig demure color 8 please have them send return I sent picture of wig and

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It is wrong wig totally dissatisfied. MA2308****B2770thecompany is hard ito deal with I sent picture and attached tag
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User's recommendation: Do not buy from this company. I sent them picture of wag and attached

Anonymous
map-marker Denver, Colorado

I never got my refund for the wigs I bought from your company! Wigs do

I never got my money back. I kept my money on attorneys wigs that I didnt like didnt work and they didnt fit. It was a bad investment, but this company did not give me back a refund for any of my wigs, and I bought for it was a rip off from the start and they took really long to send them or when I send them back back was all they never got them. I thought it was a bad bad investment I was so disappointment I wish they could give me my money back of 498.00 we still owe me that Margieanne Angelita Sanchez if you wanna give me back my money please call me at 970-539-****.
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User's recommendation: No, I don’t recommend this company.

Karen J Cgh

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Verified Buyer
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Verified Reviewer
| map-marker Buffalo, New York

Returns

Wigsdo - Returns
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Wigsdo - Returns - Image 6
Color not right!I order on Jan 26!recieved them yesterday!no one !said I didnt order them,I have pic of PayPal and confirmation.but box has no invoice number just this number fromwebMA
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User's recommendation: Don’t buy from this compamy

Yazmin Lzy

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Verified Reviewer
| map-marker Minneapolis, Minnesota

How long do you have to return a wig if you don’t like it?

I ordered a wig and Im not sure I will ever wear it. I paid $118.00 and used my debit card. I received my Freedom Chase Card and my purchase amount is on this account using PayPal. I dont understand this transaction. Thank You and I hope you will be in touch with me.
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ReNae M Tgs

I bought an wig. Money was deducted from my account but no confirmation number or email or anything. No way to trace the transaction and the wig is still in my cart like I am to pay a 2nd time?

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Updated by user Jun 10, 2023

How is the payment and purchase to be traced with an order number?

Updated by user Jun 10, 2023

I wish they would make good on my payment and send the wig.

Original review Jun 10, 2023
I have just lost my money without any way to validate the purchase I made. No one to call. No order number. No record of the transaction. No confirmation email. Just money taken from my account.
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Loss:
$143

Preferred solution: Deliver product or service ordered

Allan Dpi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I really like this wig for two reasons;

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Wigsdo - I really like this wig for two reasons;
I really like this wig for two reasons; first it is very thick, second it is very soft to the touch. What disappointed me about the wig was when brushing the wig the hair will fall a lot. Which means that in several times that I use it and comb it, its thickness will decrease.
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Preferred solution: just to try

User's recommendation: try on

Resolved
Morgan C Pus

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Verified Reviewer
| map-marker Melbourne, Victoria

Resolved: Wig Not Delivered Yet

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Updated by user Feb 20, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Feb 20, 2023
On February 7th I received an email saying my wig had been shipped. It said if I haven't received it in 7 days I should contact you. It's been 10 days and the wig still hasn't arrived. Can you help please? Thank you very much Morgan Curtis
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Pros:
  • Great selection great prices
Cons:
  • Not delivered

Preferred solution: Deliver product or service ordered

User's recommendation: They have not delivered my wig. Very unhappy.

Mersedeh N

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Verified Reviewer
| map-marker Melbourne, Victoria

Bad quality, no refund

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I bought a wig from this company. But they sent me an ugly bad quality wig. I can not have my money.
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User's recommendation: Don't buy anything from this company

Joan G Nzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntington Beach, California

The wig they sent me was not the one I ordered

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I ordered a chin length wig from this company. After it was delivered it was not even close to the one I ordered.

Neither style nor color. We have emailed at least 20 times and they admitted that they have a stylist who cuts and styles the ones seen on their website. They told me "It looks good to them and would I try it again and go to a stylist to cut it to my liking"

They started by saying it costs them a lot of money to make these and offered me a 15% discount! This went on for several emails.

They finally said they would refund me 50% and I would have to ship it to China!

They had a return address on the package from New Jersey Finally, I lodged a dispute with my bank and awaiting for them. What a scam Don't buy from them!they have going!!

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1 comment
Guest

I wish i would have seen these comments before I ordered. Everything they said is true, I was ripped off from Wigs.do company.

If I had known they were in Japan, I would have never bought anything from them. I should have known when my first order was declined because I didn't use a credit card. I have alerted my bank to put a stop on any future withdrawals from these people. At least some people received hair I didn't even get that luxury.

I will never order from anyone in another country again!!!! I feel like a fool, well that really taught me a lesson.

Vickey H Sph

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Verified Reviewer
| map-marker Sumter, South Carolina

Wig color and texture isn’t as expected

The wig that I ordered is not what I expected it to be. It made me look like a clown. I may try another style, later.
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talyor s

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker West Fallowfield, Pennsylvania

The wig is so good. not bad as someone said

Wigsdo - The wig is so good. not bad as someone said
I am obsessed!!! I love this so much more than I expected. I've gotten and INSANE amount of compliments. I think I'll keep it!!! I feel so empowered. It is beautiful! I have lovedlove it.. the coloring is amazing and it doesnt look oober fake! Best value for my money good quality! I cannot express this enough when I say I LOVEEEE this piece!!! It looks so natural & fits so comfortable! I ordered a second one just as back up thats how much I love it!!!
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Pros:
  • So nice products and service
Cons:
  • Little slow delivery

Preferred solution: i want to recommend to others

User's recommendation: so nice. you can buy from the website

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